Sales Policy

Thank you for your interest and visit to the website. We respect and are committed to protecting your privacy.

The Privacy Policy explains how we collect, use and (in certain cases) disclose your personal information.

Protecting your personal data and building your trust is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. We only collect information necessary for the purchase transaction.

We will keep customer information for the time prescribed by law or for a certain purpose. You can access the website and browser without having to provide personal details. At that time, you are anonymous and we cannot know who you are unless you log in to your account.

1. Collection of personal information

  • We collect, store and process your information for the purchase process and for future communications related to the order, and to provide the service, including certain personal information: title, name, gender, date of birth, email, address, delivery address, telephone number, fax, payment details, card payment details or bank account details.
  • We will use the information you provide to process your order, provide the services and information requested through the website and as requested by you.
  • Furthermore, we will use that information to manage your account; verify and carry out online transactions, identify visitors to the website, conduct demographic research, send information including product and service information. If you do not want to receive any marketing information from us, you can opt out at any time. – We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
  • Your order details are stored with us but for security reasons we cannot publish them directly. However, you can access this information by logging into your account on the website. Here you will see details of your order, products received and products dispatched, and your email, bank and newsletter details.
  • You undertake to keep your personal data confidential and not disclose it to third parties. We do not accept any responsibility for misuse of passwords unless this is our fault.
  • We may use your personal information for market research. All details will be hidden and used for statistical purposes only. You can refuse to participate at any time.

2. Security

  • We have appropriate technical and security measures in place to prevent unauthorized or unlawful access to or loss or destruction or damage to your information.
  • We advise you not to give your payment details to anyone by e-mail, we are not responsible for any losses you may incur in exchanging your information over the internet or by email.
  • You must absolutely not use any program, tool or other form to interfere with the system or change the data structure. It is strictly forbidden to distribute, propagate or encourage any activity aimed at interfering with, sabotaging or infiltrating the data of the website system. Any violation will be deprived of all rights and will be prosecuted before the law if necessary.
  • All transaction information will be kept confidential, but in case of request by law enforcement agencies, we will be forced to provide this information to law enforcement agencies. The terms, conditions and contents of this website are governed by Vietnamese law and the competent Vietnamese court will review.

3. Customer rights

You have the right to request access to your personal data, the right to request us to correct errors in your data free of charge. At any time, you have the right to request us to stop using your personal data for marketing purposes.